Modern Slavery StatementBanner is proud to be working with Kier Group, following a successful bid. With our advanced technology and skilled account management, we have successfully streamlined Kier’s procurement process by consolidating their Office Supplies, Catering, and Cleaning & Hygiene requirements to a single supplier. Through our consolidation services, we created large scale efficiencies which significantly cut costs for Kier, and provided a more sustainable solution for them.
Who are Kier?
Kier are a leading provider of infrastructure services and construction, sustainably delivering works that are vital to communities throughout the UK. They also work in property development, focusing on regeneration.
Made up of four main business divisions, Kier works in Construction, Transportation, Natural Resources, Nuclear & Networks, and Property. At the core of each of these, Kier is committed to incorporating the most current methods, innovations and technology in a sustainable manner.
The Challenge
Kier required a supplier who could consolidate their supply chain by being able to meet all their Stationery needs, as well as provide Cleaning & Hygiene supplies. It was vital that the supplier possessed the technical capabilities, warehouse and logistics to be able to respond to the tender and deliver on a next-day basis. With many delivery sites and projects across the UK at any one time, this was a challenging timescale that was vital to their operations. In addition to this, Kier had key requirements for EDI Integration and Online Cyber Security.
Kier’s main objective was to source a consolidated service that could provide the necessary operational flexibility required, whilst also offering a more sustainable solution to help them achieve their ESG goals.
The Solution
Banner was able to offer a complete solution. Prior to implementation, full customer engagement across multiple departments enabled our teams to collectively develop a strategic approach to onboard multiple Kier site accounts nationwide with a dedicated Customer Service offering.
A large portion of the tender is in Cleaning & Hygiene, offering everything from mops and buckets to full cleaning solutions. Alongside this, we were also able to provide Office Supplies to meet all Kier’s stationery requirements.
Through product and invoice consolidation, Banner was able to achieve a reduction in paperwork and provide Kier with considerable cost savings. This also meant that we were able to accommodate a more sustainable route to market.
In addition, Banner offers online portal benefits that include a 24/7 customer service and delivery portal for tracking orders and accessing delivery information, allowing customers to access vital information at their own convenience. With this user-friendly platform, Banner is able to ensure a seamless and efficient customer experience.
Services and product ranges used:
- Cleaning & Hygiene
- Catering
- Office Supplies and Stationery
- Promotional Print
- Consolidation
- Dedicated Account Management
The Result
Banner was able to effectively streamline Kier’s procurement process by consolidating their Office Supplies, Catering, and Cleaning & Hygiene requirements to a single supplier. This was achieved through a combination of services: access to a diverse product range, advanced technical warehouse capabilities, and experienced account management.
Lindsay Cooper, Head of Sustainable Procurement and Indirects, said, “Kier awarded Banner as their primary Stationery, Office Equipment & Consumables supplier following a successful tender process. They offer an unrivalled service, accommodating our wide range of products and services and their costs are competitive”.
Through a very detailed planned implementation approach, Banner was able to be flexible in all areas to accommodate the complex onboarding requirements of the Kier Group. This involved setting up over 500 sites and multiple end user accounts per site, together with agreeing the go to market process.
Learn more about Banner’s Consolidation Services.
