With Banner our customer is supported at all its construction sites

Brief

Our long-standing customer, McLaughlin & Harvey, is a building, civil engineering and facilities management contractor that has been undertaking high quality work throughout the UK and Ireland for over 160 years.

With a head office in Northern Ireland, McLaughlin & Harvey operates in a wide range of sectors including healthcare, education, industrial, retail, sport, transport, marine and rivers, energy, commercial and leisure.

McLaughlin & Harvey need a workplace supplier to meet all their category requirements.

With multiple sites across the UK, McLaughlin & Harvey has requirements across all the workplace supplies categories, including stationery, computer consumables, breakroom products and kitchen equipment’s such as microwaves.

Solution

When work begins at a new site, procurement is needed to ensure all necessary supplies are in place to ensure end users are equipped with everything they need from day one. Their workplace supplies needs include printer supplies, crockery, tea, coffee, catering and cleaning products.

To ensure each site is fully operational from the word go, and to minimise logistical pressures, all supplies have to arrive as one delivery.

McLaughlin & Harvey was using its own internal purchasing system to process orders, with every order then manually inputted into Banner’s system. Together with our customers, we recognised that this was a time consuming, manpower intensive process with no additional benefits. We recommended a new online ordering system the enables all McLaughlin & Harvey employees to view and order all goods, across all categories, in one process.

With purchasing authorisation enabled, orders can be processed quickly and efficiently. This has freed up time for the procurement team, enabling them to spend more time on strategic rather then administrative issues, and focus their attention on the purchase of high value items.

Result

• Support customer to ensure each site is fully operational from the word go
• Able to process quickly and efficiently
• New online ordering system