Tameside Metropolitan Borough Council

Brief

Tameside MBC has participated in a stationery supplies contract led on behalf of AGMA authorities by Trafford MBC (RM781) with Banner (formerly supplies team) since 2013.

Due to a change of our incumbent stationery supplier within an organisation like ours, this had the potential for problems during the period of transition. However, Banner provided clear guidance on how to make this as seamless as possible and the changeover was unnoticed by our end users.

Solution

Banner have always, since the beginning of the contract, suggested own branded products (wherever possible) to assist us in reducing spend on basic office commodities, which in the current financial climate helps towards reducing overall spend on office supplies.

Customer background information

Tameside Metropolitan Borough council

Lying seven miles due east of Manchester, in the North West region of England, Tameside is a neat, compact Borough in an area of scenic beauty, industrial heritage and easy communication with the rest of the country.

Banner

Check out more information on office supplies

We work hard to provide our customers with the best choice of products at the best prices and we always ensure they’re sustainably and ethically sourced. 

We have also worked together in implementing a minimum order value to avoid increase deliveries to our multiple site locations in order to keep our carbon footprint down and avoid potential increase to overall product costs due to frequent deliveries.

Regular review meetings have been held with our account manager, who has provided detailed contract management information. Queries with regards to orders or invoices have always been promptly responded to and resolved, together with advice on suitability of certain products whenever necessary.

Overall Banner have been a reliable supplier for our office supplies needs and provided great support and advice when needed.

Result

• Put in a minimum value deal
• Are being eco-friendly
• Are reliable in supplying and responding to queries about office supplies.