With Banner this charity saved time, money and effort

Jan 10, 2025 | case study, Non-Profit

Brief

When Banner responded to a stationery tender from a public sector charity, we worked with the customer to meet their specific office product need, but also went beyond to help consolidate their workplace supplies and even integrate a fully managed washing machines and dishwashers service.

 This helped the charity to make considerable operational improvements, reduce time-consuming non-core activities for their people and lower spend across all their workplace supplies.

Solution

Working in partnership with people across their organisation, we helped to identify their facilities supplies, cleaning and other needs, and found out that they were dealing with seven suppliers. This meant seven different arrangements for deliveries, seven invoicing and contractual arrangements and seven suppliers for their people to order from.

Today, the charity buys everything from Banner, which has reduced their supplier base from 7 to 1. Workload, admin time and costs have all been reduced.charity-1

When our customer asked for support on their extensive washing machine and dishwasher portfolio, our answer was yes. We set to work to find the best solution and we now provide them with a fully managed service on all washing machines and dishwashers. Our customer needed auto dosage support for these professional washing machines, so we partnered with Johnson Diversey to supply all the chemicals, dishwashing and washing products needed across the charity’s operations. This also included Banner organising training for end users across all the sites and issuing certificates to every end user.

With two schools under the organisation’s umbrella, Banner meets all their uniform requirements, with an ordering platform to make life easier for parents.

Result

  • Supply base reduced to one, saving time, money and admin
  • A 23% saving on chemical cost 
  • Training support to all end users
  • One consolidated invoice
  • Fewer deliveries
  • Easier suppliers management for all staff
  • Everyone has more time to work